Frequently Asked Questions

Maxvify is Canada's premium IPTV subscription service delivering 17,000+ live HD/4K channels and 100,000+ movies on demand through IBO Player. We operate dedicated edge servers in Toronto, Montreal and Vancouver to ensure low-latency, buffer-free streaming for every Canadian province and territory.

Maxvify gives you 5× more channels than a typical cable package at a fraction of the cost — starting at just $9.99/month. You get full HD/4K video, pause/rewind/catchup, no installer visits, no equipment rental, and a massive VOD library updated daily. Stream on any device, anywhere in Canada.

Yes. Maxvify is engineered for all Canadian provinces and territories. Our Toronto, Montreal and Vancouver edge nodes keep latency low whether you stream from Halifax, Winnipeg or Whitehorse. We also support French-Canadian viewers with dedicated Quebec channel packages including TVA, Radio-Canada and RDS.

Plans start at $9.99 CAD per month. We offer four subscription lengths: 1-month ($9.99), 3-month ($24.99), 6-month ($39.99), and 12-month ($69.99). Every plan unlocks the full 17,000+ channel library, 100,000+ VOD titles, 4K streaming and 24/7 bilingual support — no tiers or hidden add-ons.

Our 6-month plan at $39.99 CAD is the most popular — it works out to $6.67/month and includes integrated VPN protection. The 12-month plan at $69.99 CAD ($5.83/month) is the best value for families who watch year-round and sports fans who follow the full NHL, UFC and Premier League seasons.

No. The price you see is what you pay. No setup fee, no equipment rental, no installer charge. The only optional extra is the one-time IBO Pro Player purchase on the Apple App Store (required by Apple for iPhone/iPad users), which is not a Maxvify charge.

No. Every Maxvify plan is a one-time purchase — not a rolling subscription. You'll receive a renewal reminder before your plan expires so you can choose to continue at the same price.

Yes — Maxvify offers a free 24-hour trial with no credit card required. Message us on WhatsApp at +1 514 447 7860 to request yours. You'll receive trial credentials within minutes and can verify stream quality, channel coverage and device compatibility before committing.

Most Maxvify subscriptions activate within 15–30 minutes of payment. During Canadian business hours (9 AM–11 PM EST), activation is typically completed in under 5 minutes. You'll receive confirmation via WhatsApp or email once your playlist is paired to your device.

You need to send us your IBO Player MAC address and Device Key — both are displayed on the IBO Player welcome screen the first time you open the app. Our setup guide walks you through finding these values in under 2 minutes.

All 17,000+ live channels are included in every plan: TSN 1–5, Sportsnet, NHL Centre Ice, RDS, TVA, Noovo, Radio-Canada, CBC, CTV, Global, HBO, Showtime, UFC PPV, Premier League, Champions League, and international packages covering US, UK, France, Arabic, South Asian, Latino and more.

Yes. Our 100,000+ on-demand catalogue refreshes daily with new theatrical releases, full series seasons, French-dubbed content, Quebec productions and exclusive titles not available on standard cable or streaming services.

Absolutely — Quebec is a priority. We carry TVA, TVA Sports, Noovo, Radio-Canada, ICI RDI, Télé-Québec, RDS, RDS2, MétéoMédia, Z, Vrak, Canal D, Casa, Évasion, Yoopa and dozens more — all in HD with 7-day EPG and catchup.

Maxvify works through IBO Player on: Samsung, LG, Sony and Hisense Smart TVs; Amazon Firestick and Fire TV Cube; Android TV boxes and Formuler devices; MAG decoders (no IBO Player needed); iPhone and iPad (IBO Pro app, $5.99 USD one-time); Android phones and tablets; Windows PC and Mac via BlueStacks or VLC.

Each subscription is for one device at a time. You may swap your active device once per quarter at no charge — just send us your new MAC address via WhatsApp and we'll re-pair within 5 minutes. Family plans with multi-device access are available — ask us.

20 Mbps is the minimum for HD streaming. For 4K content, we recommend at least 35 Mbps over a wired Ethernet connection. Most Canadian fibre and cable internet plans comfortably exceed these requirements.

WhatsApp at +1 514 447 7860 is the fastest channel — average first response under 90 seconds. You can also use the contact form on our Contact page or email [email protected]. Our bilingual (EN/FR) team is available 24/7.

Maxvify offers a 7-day money-back guarantee. If you're not satisfied within the first 7 days of your subscription, contact us and we'll issue a full refund — no questions asked. After 7 days, all sales are final except in cases of verified service outages exceeding 72 hours or duplicate charges. See our Refund Policy page for full details.